Customer Service Representative

Follett Software

Customer Support / Remote] - Anywhere in U.Generous Pay / Flexible Schedule - As a Customer Service Representative, you will: provide exceptional customer service to clients via phone and email; troubleshoot technical issues and provide solutions...

Last checked on April 29, 2026. We may earn a commission when you click through.

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Customer Service Representative

Follett Software

Updated 10 hours ago
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East Brunswick Remote 📅 2026-04-17

About this role

Customer Support / Remote] - Anywhere in U.Generous Pay / Flexible Schedule - As a Customer Service Representative, you will: provide exceptional customer service to clients via phone and email; troubleshoot technical issues and provide solutions in a timely manner; accurately input and maintain cus

About the Company

Follett Software specializes in providing innovative software solutions for educational institutions, focusing on enhancing customer experiences.

Key Highlights

  • Fully remote position with flexible scheduling options.
  • Opportunity to assist clients through phone and email support.
  • Involves troubleshooting technical issues effectively.
  • Emphasizes maintaining accurate customer records.

💡 Honest Take: While the role offers flexibility and remote work benefits, candidates should be prepared for the challenges of technical troubleshooting and maintaining customer satisfaction under pressure.

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