Remote Tech Support & Customer Service Pro
6AM City, LLC
Concentrix is looking for a remote Technical Support and Customer Service Representative with 3+ years of experience to handle inbound customer support and resolve technical issues.
Last checked on June 14, 2026. We may earn a commission when you click through.
Ideal for tech-savvy individuals who thrive in customer-facing roles, but less suited for those seeking a traditional office environment.
Remote Tech Support & Customer Service Pro
6AM City, LLC
Updated 1 month agoYou'll be redirected to talent.com
Ideal for tech-savvy individuals who thrive in customer-facing roles, but less suited for those seeking a traditional office environment.
About this role
Concentrix is looking for a remote Technical Support and Customer Service Representative with 3+ years of experience to handle inbound customer support and resolve technical issues.
About the Company
6AM City, LLC is a media company focused on creating and delivering local news and information.
Key Highlights
- ✓ Work remotely from anywhere in the U.S.
- ✓ Engage with customers to resolve technical issues
- ✓ Opportunity for growth and training
💡 Honest Take: This position may appeal to those with a solid background in customer service looking for a remote role, but it requires adept problem-solving skills.
Pros
- ✓ Flexible remote work environment
- ✓ Focus on customer relationship building
- ✓ Training and growth opportunities
Cons
- ✗ Requires significant technical knowledge
- ✗ May involve handling difficult customer interactions
- ✗ Limited salary information available
Best For: This role is for those who excel in communication and have a strong technical background.
Watch Out: Candidates should be prepared for potentially challenging customer interactions and a fast-paced environment.
You'll be redirected to talent.com
What Customers Say
Workers appreciate the remote flexibility but note the challenges of handling demanding customer situations.
Expert Review
This role at Concentrix emphasizes strong customer relations and technical problem-solving. With at least three years of experience required, it targets mid-level professionals keen on remote work. The company promotes growth through training, ppealing for those looking to advance their careers.
While the remote work setup offers flexibility, the job also demands significant technical knowledge and the ability to manage challenging customer interactions. This could be daunting for less experienced candidates. According to the job listing, the position focuses on resolving inbound support issues, reflecting a fast-paced and customer-centric work culture.
For those interested in applying, that the salary details are not disclosed. This lack of transparency may deter some candidates who prioritize compensation information. Overall, the role presents a solid opportunity for individuals ready to leverage their technical skills in a customer service context.
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