Support Service Advisor

Webrecruit for Family Action

The Support Service Advisor role at Relate offers flexible part-time work with a focus on emotional support, making it ideal for empathetic individuals.

Last checked on May 15, 2026. We may earn a commission when you click through.

With competitive pay for part-time work, this position suits individuals seeking flexibility and a meaningful role.

✓ Flexible remote working ✓ Emotional support role ✓ Homeworking allowance

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Support Service Advisor

Webrecruit for Family Action

Updated 2 months ago

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You'll be redirected to talents.studysmarter.co.uk

Anywhere Remote £24–£25 Part-Time

With competitive pay for part-time work, this position suits individuals seeking flexibility and a meaningful role.

About this role

The Support Service Advisor role at Relate offers flexible part-time work with a focus on emotional support, making it ideal for empathetic individuals.

About the Company

Relate at Family Action is committed to improving the lives of individuals and families through dedicated support services.

Key Highlights

✓ Remote working flexibility
✓ Part-time hours (20 hours per week)
✓ Homeworking allowance of £480 per annum
✓ Opportunity to make a positive impact
✓ Supportive team environment

💡 Honest Take: This role is ideal for those who are empathetic and enjoy helping others, though it may lack stability due to its temporary nature.

Pros

✓ Flexible remote working
✓ Emotional support role
✓ Homeworking allowance
✓ Part-time hours
✓ Impactful work

Cons

✗ Temporary contract (1 year)
✗ Part-time hours may limit income
✗ Emotional challenges in client interactions
✗ Potentially high workload during peak times
✗ Limited career progression

Best For: Suitable for individuals passionate about mental health support and client interaction.

Watch Out: Be prepared for the emotional demands that come with supporting clients in distress.

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You'll be redirected to talents.studysmarter.co.uk

What Customers Say

Feedback from current employees highlights the supportive environment but notes the emotional challenges of the role.

Expert Review

The Support Service Advisor role with Relate at Family Action offers a valuable opportunity for those keen on making a real difference. Paying £24,206 FTE, plus a £480 homeworking allowance, this position provides a decent salary for part-time work. However, the role is temporary, which may not suit everyone seeking long-term stability.

Employees will act as the first point of contact, guiding clients through various challenges. This role is ideal for empathetic individuals who enjoy customer service. Yet, it's essential to recognise the emotional toll this job may take, as advisors often deal with sensitive issues.

The flexible hours significantly appeal to anyone balancing other commitments, making it an excellent fit for students or parents. Although the 20 hours per week structure allows for part-time work, the salary is reflective of this limited schedule. Those looking for a full-time income may need to consider other options.

In conclusion, while this role offers flexibility and the chance to impact lives positively, it may not be the best fit for those needing a permanent position or higher income. Explore more about this opportunity on Family Action's page.

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