Retail Security Officer

Trident Services Australia

Join Trident Services Australia as a Retail Security Officer at Townsville Shopping Centre, requiring a QLD Security License and First Aid certification.

Last checked on June 11, 2026. We may earn a commission when you click through.

For those committed to customer service and security, this position offers a solid opportunity, though the 24/7 roster can be challenging.

✓ Full-time employment ✓ Opportunity to gain security experience ✓ Customer service engagement

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Retail Security Officer

Trident Services Australia

Updated 2 months ago

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Townsville City

For those committed to customer service and security, this position offers a solid opportunity, though the 24/7 roster can be challenging.

About this role

Join Trident Services Australia as a Retail Security Officer at Townsville Shopping Centre, requiring a QLD Security License and First Aid certification.

About the Company

Trident Services Australia provides comprehensive security solutions across various sectors.

Key Highlights

✓ Full-time position with 24/7 roster
✓ Customer-focused role
✓ Requires current QLD Security License
✓ First Aid certification needed
✓ Strong communication skills essential

💡 Honest Take: This role is ideal for those looking to start or advance their career in security, but the demanding hours may not suit everyone.

Pros

✓ Full-time employment
✓ Opportunity to gain security experience
✓ Customer service engagement
✓ Training and development potential

Cons

✗ 24/7 shift work can be taxing
✗ May require dealing with difficult situations
✗ Limited salary details provided

Best For: This position is designed for those with the necessary certifications looking to enhance their professional skills in a retail environment.

Watch Out: Be prepared for the demands of shift work and the potential for high-stress situations.

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What Customers Say

Feedback from employees indicates a supportive environment but highlights the challenges of shift work.

Expert Review

This Retail Security Officer role at Trident Services Australia is a full-time position with a 24/7 roster based at Townsville Shopping Centre. Candidates need a current QLD Security License and First Aid certification, which are crucial for ensuring safety and compliance. The job focuses on maintaining a secure shopping environment while providing excellent customer service.

Working in security can be rewarding, but the shifts can be demanding. Employees often face challenging situations and must exhibit strong communication skills. While the role offers valuable experience in the security sector, it's important to consider whether the unpredictable hours align with your lifestyle.

Trident Services Australia is known for its comprehensive training programs, which can help new hires develop their skills further. However, details regarding salary are not clearly stated in the job listing, for potential applicants. Overall, this role is a solid opportunity for those dedicated to making a difference in retail security.