US Open Ticket Office Client Services Representatives

USTA National Tennis Center Inc

This role offers a unique opportunity to work at the US Open, demanding flexibility and strong customer service skills.

Last checked on May 28, 2026. We may earn a commission when you click through.

If you thrive in fast-paced environments and can manage long shifts, this seasonal opportunity at the US Open could be rewarding.

✓ Gain experience in a high-profile event ✓ Network with industry professionals ✓ Engage with diverse groups of tennis fans

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US Open Ticket Office Client Services Representatives

USTA National Tennis Center Inc

Updated 2 months ago

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Queens

If you thrive in fast-paced environments and can manage long shifts, this seasonal opportunity at the US Open could be rewarding.

About this role

This role offers a unique opportunity to work at the US Open, demanding flexibility and strong customer service skills.

About the Company

USTA National Tennis Center Inc is the governing body for tennis in the United States, hosting the annual US Open tournament.

Key Highlights

✓ Full availability required from August 23rd to September 13th
✓ 12+ hour shifts, including nights and weekends
✓ Customer service-focused role at a major sporting event
✓ Temporary position with opportunities for networking

💡 Honest Take: This role demands significant time commitment and flexibility, ideal for those passionate about tennis and customer service.

Pros

✓ Gain experience in a high-profile event
✓ Network with industry professionals
✓ Engage with diverse groups of tennis fans

Cons

✗ Requires extensive availability and long hours
✗ Temporary, with no guaranteed future employment
✗ High-pressure environment may not suit everyone

Best For: Ideal for tennis enthusiasts and those seeking customer service experience during a major sporting event.

Watch Out: Be prepared for physically demanding shifts and the need for excellent customer service skills under pressure.

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What Customers Say

Workers report a fast-paced environment that can be both rewarding and exhausting, highlighting the need for stamina and enthusiasm.

Expert Review

This seasonal position at the US Open is not for the faint-hearted. With shifts exceeding 12 hours, candidates must be ready for a rigorous schedule from August 23rd through September 13th. The role demands strong customer service skills as representatives will be the first point of contact for fans attending this prestigious event.

While the opportunity provides a unique chance to work at a world-renowned tournament, the physical and mental demands can be daunting. Long hours and weekend shifts are standard, which may not align with everyone's lifestyle. However, the experience gained here could be invaluable for those looking to break into the sports industry.

If you enjoy a fast-paced environment and thrive on interacting with diverse audiences, this role offers a rewarding experience. Networking opportunities abound, as you will be surrounded by industry professionals and passionate tennis fans. For those who can handle the intensity, this position can lead to lasting connections in the world of sports.