Non Motor Field Assessor

Santam

CAREER OPPORTUNITY This career opportunity is available at Claims: Non-motor Field Assessing for a Non-motor Field assessor based in Port Elizabeth WHAT WILL YOU DO? You will assess non-motor claims with a focus on merit and quantum, delivering fair, client-centric outcomes. The role requires handling high-pressure situations with professionalism, applying solution-driven thinking, and working independently while managing time effectively. WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE? • Field assessing experience • Client-centric mindset with strong customer service focus • Experience in client-facing roles, including handling high-pressure situations • Knowledge of Symbility (property estimation tools) is preferred • BTech in Building Science or similar qualification is advantageous • Strong communication and interpersonal skills • Ability to work independently and manage time effectively • High attention to detail and accuracy in assessments and reporting • Strong problem-solving skills with a solution-driven approach • Innovative thinking and adaptability • Valid driver’s license and willingness to travel QUALIFICATIONS AND EXPERIENCE • Field assessing experience • Exposure to Agile methodologies and Guidewire (advantageous) • Practical and industry-oriented qualification with specialization in the construction and property industries (advantageous) • Minimum 3 years’ experience in a claims environment KNOWLEDGE AND SKILLS • Understanding of the claims value chain • Client engagement and facilitation skills • Strong analytical ability • Advanced computer literacy • Presenting and communicating information • Detail orientation PERSONAL ATTRIBUTES • Client service focused • Action-orientated and decisive • Strong relationship-building skills • Adaptable and flexible • Innovative mindset • Ability to perform under pressure • Deciding and initiating action • Teamwork and support WHO WE ARE:

Last checked on June 7, 2026. We may earn a commission when you click through.

Overall, the Non Motor Field Assessor position at Santam offers a valuable opportunity for those with relevant experience.

✓ Client-focused work environment ✓ Opportunity to enhance assessment skills ✓ Independent working style

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Non Motor Field Assessor

Santam

Updated 2 months ago

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Gqeberha Full–Time

Overall, the Non Motor Field Assessor position at Santam offers a valuable opportunity for those with relevant experience.

About this role

CAREER OPPORTUNITY

This career opportunity is available at Claims: Non-motor Field Assessing for a Non-motor Field assessor based in Port Elizabeth

WHAT WILL YOU DO?

You will assess non-motor claims with a focus on merit and quantum, delivering fair, client-centric outcomes. The role requires handling high-pressure situations with professionalism, applying solution-driven thinking, and working independently while managing time effectively.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?

• Field assessing experience • Client-centric mindset with strong customer service focus • Experience in client-facing roles, including handling high-pressure situations • Knowledge of Symbility (property estimation tools) is preferred • BTech in Building Science or similar qualification is advantageous • Strong communication and interpersonal skills • Ability to work independently and manage time effectively • High attention to detail and accuracy in assessments and reporting • Strong problem-solving skills with a solution-driven approach • Innovative thinking and adaptability • Valid driver’s license and willingness to travel

QUALIFICATIONS AND EXPERIENCE

• Field assessing experience • Exposure to Agile methodologies and Guidewire (advantageous) • Practical and industry-oriented qualification with specialization in the construction and property industries (advantageous) • Minimum 3 years’ experience in a claims environment

KNOWLEDGE AND SKILLS

• Understanding of the claims value chain • Client engagement and facilitation skills • Strong analytical ability • Advanced computer literacy • Presenting and communicating information • Detail orientation

PERSONAL ATTRIBUTES

• Client service focused • Action-orientated and decisive • Strong relationship-building skills • Adaptable and flexible • Innovative mindset • Ability to perform under pressure • Deciding and initiating action • Teamwork and support

WHO WE ARE:

About the Company

Santam is a leading short-term insurer in South Africa, offering a variety of insurance products and services.

Key Highlights

✓ Focus on fair, client-centric outcomes
✓ Manage high-pressure situations professionally
✓ Work independently with effective time management
✓ Experience with property estimation tools preferred

💡 Honest Take: This role is ideal for individuals with strong customer service skills who thrive in fast-paced environments.

Pros

✓ Client-focused work environment
✓ Opportunity to enhance assessment skills
✓ Independent working style
✓ Potential for career growth within Santam

Cons

✗ High-pressure situations may not suit everyone
✗ Experience in field assessing required
✗ Knowledge of specific software preferred

Best For: Ideal for those looking to advance their career in the insurance industry, particularly in claims assessment.

Watch Out: Candidates should be prepared for the demands of high-pressure assessments and the need for independent decision-making.

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Expert Review

The Non Motor Field Assessor position at Santam focuses on assessing claims while ensuring client satisfaction. Candidates with a BTech in Building Science or similar will have an edge, particularly if they are familiar with Symbility, a property estimation tool.

In this role, assessors are expected to handle claims independently, which can be both rewarding and challenging. The high-pressure environment may not be suitable for everyone, especially those who prefer structured settings. Strong customer service skills are crucial as you will be dealing directly with clients during sensitive situations.

Salary details have not been disclosed, which may be a concern for potential applicants. However, Santam's reputation in the industry suggests competitive compensation aligned with market standards. The official job listing can be found on Santam's page for further information.