Customer Service Representative

Teleperformance

Join Teleperformance as a Customer Service Representative, providing exceptional support and promoting financial products while adhering to compliance standards.

Last checked on May 21, 2026. We may earn a commission when you click through.

A solid entry-level opportunity for those passionate about customer service in finance, but be prepared for the compliance demands.

✓ Training and development opportunities ✓ Structured work environment ✓ Chance to work with a reputable brand

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Customer Service Representative

Teleperformance

Updated 2 months ago

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Gqeberha Full–Time

A solid entry-level opportunity for those passionate about customer service in finance, but be prepared for the compliance demands.

About this role

Join Teleperformance as a Customer Service Representative, providing exceptional support and promoting financial products while adhering to compliance standards.

About the Company

Teleperformance is a leading regulated financial company in the BFSI sector, focusing on delivering outstanding customer service.

Key Highlights

✓ Full-time position in Gqeberha
✓ Focus on customer experience and compliance
✓ Opportunities to promote financial products
✓ Entry-level role with training provided

💡 Honest Take: This role is ideal for individuals looking to start a career in customer service, particularly in the financial sector, but it comes with strict compliance requirements.

Pros

✓ Training and development opportunities
✓ Structured work environment
✓ Chance to work with a reputable brand

Cons

✗ Strict compliance requirements
✗ Potentially high-pressure environment
✗ Limited advancement without further qualifications

Best For: Ideal for individuals who enjoy helping others and are comfortable in a regulated financial environment.

Watch Out: Candidates should be aware that a good credit score and clean criminal record are necessary for employment.

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What Customers Say

Workers appreciate the training opportunities, but some express concerns about the pressure and compliance demands.

Expert Review

This position at Teleperformance focuses heavily on delivering a Simply Brilliant customer experience, which is crucial in the competitive financial services sector. The emphasis on compliance means that employees must maintain acceptable credit scores and have no criminal records, a requirement that might deter some applicants.

The role is full-time and located in Gqeberha, providing a structured environment for individuals looking to build their customer service skills. Entry-level candidates will find that training is offered, making it accessible for those without prior experience.

However, the high-pressure nature of the job, along with strict adherence to client guidelines, may not suit everyone. Those looking for flexibility or a less regulated environment should consider alternatives. Overall, this role offers a solid starting point for those keen on developing a career in the BFSI sector, but with clear expectations regarding compliance and performance.

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