Concierge Officer

SNSG Security Services

The Concierge Officer role offers a competitive hourly rate for experienced security professionals in Birmingham, with a strong emphasis on customer service.

Last checked on May 15, 2026. We may earn a commission when you click through.

A good opportunity for experienced individuals looking to work in a dynamic environment, although the pay may not be competitive for all.

✓ Stable hourly rate of £12.60 ✓ Full-time employment ✓ Opportunity to work in a vibrant city centre

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Concierge Officer

SNSG Security Services

Updated 3 months ago

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You'll be redirected to snsg.co.uk

Birmingham £12.60 Full–Time

A good opportunity for experienced individuals looking to work in a dynamic environment, although the pay may not be competitive for all.

About this role

The Concierge Officer role offers a competitive hourly rate for experienced security professionals in Birmingham, with a strong emphasis on customer service.

About the Company

SNSG Security Services is dedicated to providing professional security solutions for residential and commercial properties in Birmingham and the West Midlands.

Key Highlights

✓ Full-time position offering £12.60 per hour
✓ Requires a minimum of 5 years of relevant experience
✓ Ideal for those with strong customer service and security skills
✓ Proactive problem-solving mindset encouraged

💡 Honest Take: This role is best suited for seasoned security professionals who excel in customer interaction and have a solid background in security services.

Pros

✓ Stable hourly rate of £12.60
✓ Full-time employment
✓ Opportunity to work in a vibrant city centre
✓ Engaging with residents and visitors

Cons

✗ Requires extensive experience (5+ years)
✗ Potentially high-pressure environment
✗ SIA licence mandatory, CCTV licence preferred
✗ Customer service skills are crucial

Best For: Perfect for professionals who thrive in independent roles and enjoy interacting with the public.

Watch Out: Candidates should be prepared for a demanding role that may involve handling difficult situations.

Apply for this position →

You'll be redirected to snsg.co.uk

What Customers Say

Feedback from employees highlights the supportive work environment but notes the challenges of high-pressure situations.

Expert Review

At £12.60 per hour, the Concierge Officer position at SNSG Security Services presents a fair wage for experienced security personnel. The role demands over five years of relevant experience, making it suitable for seasoned professionals rather than newcomers to the field.

The position focuses on providing exceptional customer service while maintaining a strong security presence, ideal for individuals who excel in dynamic environments. A full SIA licence is mandatory, and while a CCTV licence is desirable, it is not essential.

Working in Birmingham City Centre offers the unique opportunity to engage with a diverse array of residents and visitors, making the role both rewarding and challenging. However, the high expectations for customer interaction and problem-solving mean that not everyone will find this role fits their skill set.

Overall, SNSG Security Services offers a solid opportunity for dedicated security professionals looking to leverage their skills in a customer-focused role. For more details, check out their listing on SNSG's official site.