ServiceNow CSM Solution Consultant

Astek

This role involves providing Level 3 support for ServiceNow applications, focusing on resolving production issues within defined service level agreements.

Last checked on June 15, 2026. We may earn a commission when you click through.

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Overall, this consulting role offers a solid opportunity for bilingual candidates looking to grow within a tech-focused environment.

✓ Bilingual role enhancing language skills ✓ Direct engagement with technical challenges ✓ Potential for career growth in IT support
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ServiceNow CSM Solution Consultant

Astek

Updated 1 month ago
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Ghaziabad

Overall, this consulting role offers a solid opportunity for bilingual candidates looking to grow within a tech-focused environment.

About this role

This role involves providing Level 3 support for ServiceNow applications, focusing on resolving production issues within defined service level agreements.

About the Company

Astek is a technology consulting company known for providing IT solutions and support across various sectors.

Key Highlights

  • Bilingual support in English and French required
  • Focus on Level 3 support for ServiceNow applications
  • Engagement with production issues within SLAs
  • Opportunities for skill development in IT support

💡 Honest Take: This position is ideal for bilingual professionals seeking to enhance their IT support skills, but it may not fit those looking for remote work options.

Pros

  • Bilingual role enhancing language skills
  • Direct engagement with technical challenges
  • Potential for career growth in IT support

Cons

  • Non-remote position limits flexibility
  • May involve high-pressure support scenarios
  • Lack of salary information could be a concern

Best For: Suitable for professionals with a background in IT support and proficiency in English and French.

Watch Out: Candidates should note the non-remote nature of the job, which may not suit everyone.

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Expert Review

In the competitive landscape of IT support, the ServiceNow CSM Solution Consultant role at Astek presents a unique opportunity for bilingual professionals. With a focus on Level 3 support, the position requires candidates to tackle production issues directly, hands-on role that promises engagement and growth.

The role specifically seeks individuals who are fluent in both English and French, which makes it unique but also broadens the applicant pool. This bilingual requirement can be a significant asset in the global market, enhancing communication with diverse teams and clients.

It's essential to consider that the position is not remote, which may deter prospective applicants who prefer or require flexible work arrangements. the lack of publicly available salary information could make it challenging for candidates to gauge the position's fit for their financial expectations.

Overall, if you’re a bilingual IT support professional looking for a challenging environment with opportunities for skill enhancement, this role is . For further details, visit the official listing on Talent.com.

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