Team Leader - Outbound - Durban

WNS Global Services

This leadership role at WNS Global Services in Durban offers a chance to grow in a reputable company amidst a dynamic environment.

Last checked on June 6, 2026. We may earn a commission when you click through.

Ideal for experienced leaders looking to make an impact in a bustling business environment.

✓ Established company with a solid reputation ✓ Diverse work environment and culture ✓ Strong focus on employee development

This listing may have expired or is no longer available. Information shown may be outdated.

Team Leader - Outbound - Durban

WNS Global Services

Updated 2 months ago

Apply now →

You'll be redirected to za.indeed.com

Durban Full–Time

Ideal for experienced leaders looking to make an impact in a bustling business environment.

About this role

This leadership role at WNS Global Services in Durban offers a chance to grow in a reputable company amidst a dynamic environment.

About the Company

WNS Global Services is a leading Business Process Management provider, operating globally with a strong presence in South Africa since 2003.

Key Highlights

✓ Leadership role in a dynamic outbound team
✓ Opportunity to work with a diverse client base
✓ Focus on operational excellence and client satisfaction
✓ Part of a global network with over 41,000 professionals

💡 Honest Take: This position offers a chance to grow in a reputable company, but may involve pressure to meet performance targets.

Pros

✓ Established company with a solid reputation
✓ Diverse work environment and culture
✓ Strong focus on employee development

Cons

✗ Potentially high-pressure work conditions
✗ Rotating shifts may not suit everyone
✗ Limited salary details available

Best For: This role is tailored for seasoned professionals looking to advance their careers in a global company.

Watch Out: Be prepared for performance metrics that may drive a fast-paced work environment.

Apply for this position →

You'll be redirected to za.indeed.com

What Customers Say

Current and former employees highlight a supportive culture and opportunities for growth, though some mention the pressure of performance targets.

Expert Review

The position of Team Leader at WNS in Durban is a promising opportunity for those with experience in managing outbound teams. With over 41,000 professionals globally, WNS is known for its commitment to operational excellence. This role not only allows for growth within a reputable company but also provides exposure to various industries, enhancing your professional portfolio.

Expect a dynamic work environment where performance is key. The demands of the role may lead to high-pressure situations, especially for those unaccustomed to meeting strict targets. The position does require rotating shifts, which can impact work-life balance.

The company offers a solid foundation for career advancement, with a focus on employee development and a supportive culture. According to WNS's page, their commitment to diversity and inclusivity makes it an attractive workplace. However, potential candidates should consider the impact of performance metrics on their day-to-day experience.