Retail Customer Service Associate

Fedex

FedEx is hiring Retail Customer Service Associates to assist customers with shipping, printing, and business services at FedEx Office locations.

Last checked on June 7, 2026. We may earn a commission when you click through.

The position provides a decent hourly wage and valuable retail experience, making it suitable for students or those seeking supplemental income.

✓ Flexible scheduling ✓ Decent pay range ✓ Customer service experience

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Retail Customer Service Associate

Fedex

Updated 2 months ago

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Lomita

The position provides a decent hourly wage and valuable retail experience, making it suitable for students or those seeking supplemental income.

About this role

FedEx is hiring Retail Customer Service Associates to assist customers with shipping, printing, and business services at FedEx Office locations.

About the Company

FedEx is a global courier delivery services company known for its overnight shipping and logistics solutions.

Key Highlights

✓ Earn $16-$22 per hour
✓ Part-time positions available
✓ Work in a dynamic retail environment
✓ Assist customers with various services
✓ Opportunity for growth within the company

💡 Honest Take: This role is ideal for those looking for flexible part-time work, but it may not offer enough hours for full-time income.

Pros

✓ Flexible scheduling
✓ Decent pay range
✓ Customer service experience
✓ Friendly work environment
✓ Employee discounts on services

Cons

✗ Part-time hours may be insufficient for some
✗ Fast-paced environment can be stressful
✗ Limited career advancement without further training
✗ Potential for high customer demands
✗ Inconsistent scheduling

Best For: Ideal for those with strong customer service skills who enjoy helping others in a retail setting.

Watch Out: Be prepared for a fast-paced environment and high customer expectations, which can be demanding.

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What Customers Say

Workers appreciate the flexible hours and supportive colleagues, though some mention stress during busy periods.

Expert Review

If you're looking for a part-time job, the Retail Customer Service Associate position at FedEx offers a competitive pay range of $16 to $22 per hour. This role is perfect for individuals seeking to gain experience in customer service within a retail environment. The company has a reputation for providing a friendly workplace, making it easier to connect with customers and co-workers alike.

However, the part-time nature of the job means that hours may vary, potentially limiting income for those who rely on a full-time salary. The fast-paced atmosphere can also lead to stressful situations, particularly during peak shipping seasons. According to FedEx's employment page, they emphasize employee development, but advancement may require additional training.

Overall, FedEx provides a solid opportunity for those looking to work part-time in retail, offering decent pay and a supportive work culture. If you're interested, more details can be found on their official page.