Retail Customer Experience Specialist

Intuit

Join Intuit as a Retail Customer Experience Specialist, driving customer engagement in new TurboTax retail locations across the U.S.

Last checked on June 2, 2026. We may earn a commission when you click through.

✓ Opportunity to work with a leading financial software brand ✓ Focus on customer engagement and experience ✓ Dynamic retail environment

This listing may have expired or is no longer available. Information shown may be outdated.

Retail Customer Experience Specialist

Intuit

Updated 3 months ago

Apply now →

You'll be redirected to talent.com

East Orange

The position offers shape customer interactions in a retail setting, but it demands adaptability and sales skills.

About this role

Join Intuit as a Retail Customer Experience Specialist, driving customer engagement in new TurboTax retail locations across the U.S.

About the Company

Intuit is a financial software company known for products like TurboTax and QuickBooks, focused on empowering individuals and small businesses.

Key Highlights

✓ Engage customers in a new retail environment
✓ Utilize consultative selling techniques
✓ Focus on enhancing customer experience
✓ Work with TurboTax products
✓ Be part of a growing team

💡 Honest Take: This role is ideal for those passionate about customer service and sales but may not suit individuals who prefer traditional office environments.

Pros

✓ Opportunity to work with a leading financial software brand
✓ Focus on customer engagement and experience
✓ Dynamic retail environment

Cons

✗ Position requires in-person attendance
✗ May involve high-pressure sales scenarios
✗ Limited information on salary and benefits

Best For: It's suitable for those with a background in retail or customer service, especially in tech or finance sectors.

Watch Out: Be prepared for a fast-paced environment; those uncomfortable with sales might find it challenging.

Apply for this position →

You'll be redirected to talent.com

Expert Review

This position at Intuit represents a significant shift in how customers interact with tax products, especially with the launch of TurboTax retail locations. Engaging with customers in this hands-on role can be rewarding for those who excel in interpersonal skills. The focus is on consultative selling, which requires a solid understanding of customer needs and how TurboTax solutions can meet them.

Candidates should be aware that the role may involve high-pressure sales situations. Adaptability is essential, and while the environment is dynamic, it may not suit everyone. The lack of detailed salary information is also a potential drawback for applicants seeking transparent compensation structures.

Overall, this position presents an exciting opportunity for those looking to innovate in the customer experience space. Interested individuals can find more details on Intuit's offerings and the job specifics on their official page.