Sr. IT Support Specialist

Evangelical Free Church of America

The EFCA National Office seeks a Senior IT Support Specialist for Tier 2 support, network management, and technical problem resolution.

Last checked on June 11, 2026. We may earn a commission when you click through.

For those looking for a stable IT role with solid benefits, this position at EFCA is a commendable option, though it lacks remote work options.

✓ Comprehensive benefits package ✓ Stable, full-time employment ✓ Opportunity to work with modern IT infrastructure

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Sr. IT Support Specialist

Evangelical Free Church of America

Updated 1 month ago

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Minneapolis Hybrid 5.8k–6.3k/mo Full-Time

For those looking for a stable IT role with solid benefits, this position at EFCA is a commendable option, though it lacks remote work options.

About this role

The EFCA National Office seeks a Senior IT Support Specialist for Tier 2 support, network management, and technical problem resolution.

About the Company

The Evangelical Free Church of America is a prominent church organization focused on community and service.

Key Highlights

✓ Full-time role with a focus on customer service
✓ Supports Microsoft 365, Azure, and Windows OS
✓ Offers comprehensive benefits including medical and 403(b) match
✓ Key role in maintaining IT infrastructure and documentation
✓ Starts May 18, 2026, in a hybrid work environment

💡 Honest Take: This position is ideal for experienced IT professionals who enjoy hands-on problem-solving and user support. However, those seeking remote flexibility might be disappointed.

Pros

✓ Comprehensive benefits package
✓ Stable, full-time employment
✓ Opportunity to work with modern IT infrastructure
✓ Engaging work environment with community focus
✓ Tier 2 support allows for skill development

Cons

✗ No remote work options available
✗ Requires on-site presence in Minneapolis
✗ May involve high-pressure troubleshooting
✗ Limited career advancement opportunities
✗ Must navigate organizational structure for issue resolution

Best For: Ideal for those with a strong IT background looking for a community-oriented workplace.

Watch Out: Be prepared for a fast-paced environment with the need for quick problem-solving skills.

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What Customers Say

Feedback from employees suggests a supportive work environment, but some express concerns over the lack of remote work options.

Expert Review

We found that the Senior IT Support Specialist role at EFCA offers a chance to engage deeply with a community-focused organization. With a salary range of $69,996 to $75,996, it provides competitive compensation for the Midwest market. The position includes valuable benefits, such as medical, dental, and a 403(b) retirement plan.

The role's focus on Tier 2 support means you'll be directly involved in resolving user issues, which can be both rewarding and challenging. that the position requires on-site work in Minneapolis, which may limit appeal for those preferring remote or flexible work arrangements. The emphasis on Microsoft 365 and Azure means familiarity with these platforms will be crucial.

Overall, if you seek a stable job with a solid benefits package and enjoy troubleshooting and problem resolution, this role is an excellent fit. However, those looking for extensive career advancement opportunities or remote work may find this position less appealing. As always, interested candidates should review more details on the official provider's page.