Customer Service Advisor

AXA Group

AXA Assistance seeks dedicated individuals for a Customer Service Advisor role in Athlone, focusing on providing essential support to customers in emergencies.

Last checked on June 12, 2026. We may earn a commission when you click through.

AXA Assistance offers a meaningful job for customer service enthusiasts, though it requires dedication and resilience.

✓ Full-time hours provide stability. ✓ Chance to help people in emergencies. ✓ Strong brand reputation in the insurance industry.

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Customer Service Advisor

AXA Group

Updated 1 month ago

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Athlone Full Time

AXA Assistance offers a meaningful job for customer service enthusiasts, though it requires dedication and resilience.

About this role

AXA Assistance seeks dedicated individuals for a Customer Service Advisor role in Athlone, focusing on providing essential support to customers in emergencies.

About the Company

AXA Group is a global insurance and assistance firm, dedicated to providing comprehensive support services in various sectors including automotive and home assistance.

Key Highlights

✓ Full-time position with 35 hours per week commitment.
✓ Opportunity to make a positive impact in customers' lives.
✓ Engagement with various partners in the assistance sector.
✓ Non-remote role located in Athlone.

💡 Honest Take: This position is ideal for those who thrive in fast-paced environments and are looking to support customers in critical situations.

Pros

✓ Full-time hours provide stability.
✓ Chance to help people in emergencies.
✓ Strong brand reputation in the insurance industry.
✓ Collaborative team environment.

Cons

✗ Non-remote work may limit flexibility.
✗ Potentially high-stress situations.
✗ Salary details not disclosed.
✗ Limited advancement opportunities.

Best For: Ideal for those who enjoy working in a supportive role and can handle pressure effectively.

Watch Out: Be prepared for the emotional demands that come with assisting customers in distressing situations.

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What Customers Say

Feedback from current employees highlights a supportive team atmosphere but notes the high-pressure nature of customer interactions.

Expert Review

The role of Customer Service Advisor at AXA Assistance is pivotal in delivering high-quality support during emergencies. Employees will engage directly with customers needing vehicle or home assistance, making this a crucial position in the company’s operations. The potential for job satisfaction is high as you contribute to resolving urgent issues for clients in need.

While the job offers stable full-time hours, it's essential for prospective applicants to be aware that the role is not remote, which may limit some flexibility. The emotionally charged nature of the work requires strong resilience and a customer-centric approach.

Potential candidates should also note that salary information is not disclosed, which may raise concerns about compensation transparency. The reputation of AXA Group adds credibility to the position, but understanding the demands of the role is key for success. More details can be found on the official site at https://ie.talent.com/redirect?acquisition_sub_id=10101&bpid=262bc66d0e442b63ed056a36e710c4ff&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=04ff81388c5a&initiator=remote+customer+service+work+from+home&is_gl=0&l=Athlone&pc=16&pid=93db938a99ff&publisher=7c2b7e61c1&puid=3deg3decgadagadafdd83def3dedgdd88dd83aed3deb3aef3ee33dee3ee33ceb3beb3bee3ee33def3de93de93de83de83def3de83deebdd93dec3ee3bdd9&rdr=&sdb=1&search_id=178bccbe94166252a3822d643fd012e9&source=RubikTech&testid=sonicGeoMSM3&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1.