Customer Care Representative

BOSSCAT

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you\'ll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer\'s need to offer a solution that empowers them to use BOSSCAT\'s services; Provide accurate information and proactive updates coordinating product, operations and field team technology and support; Achieve/exceed individual and team customer satisfaction and quality targets; Maintain active records and internal coordination of each interaction to ensure timely and accurate follow up...Hiring Fast >> Salary: USD 36000 - 60000 per year

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Customer Care Representative

BOSSCAT

Updated 2 months ago
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Mansfield Remote 36–60/yr Full-Time

About this role

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you\'ll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer\'s need to offer a solution that empowers them to use BOSSCAT\'s services; Provide accurate information and proactive updates coordinating product, operations and field team technology and support; Achieve/exceed individual and team customer satisfaction and quality targets; Maintain active records and internal coordination of each interaction to ensure timely and accurate follow up...Hiring Fast >>

Salary: USD 36000 - 60000 per year

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