Customer Service Advisor

AXA Partners

AXA Assistance is looking for passionate Customer Service Advisors to provide crucial support in emergency vehicle and home assistance services.

Last checked on June 12, 2026. We may earn a commission when you click through.

✓ Direct impact on customers' lives ✓ Comprehensive training provided ✓ Team-oriented workplace culture

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Customer Service Advisor

AXA Partners

Updated 3 months ago

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Athlone Full Time

If you enjoy helping others and want a role that offers variety, this position could be a great fit.

About this role

AXA Assistance is looking for passionate Customer Service Advisors to provide crucial support in emergency vehicle and home assistance services.

About the Company

AXA Partners is a global leader in insurance and assistance services, dedicated to providing support in times of need.

Key Highlights

✓ 23.5 hour contract with flexible scheduling
✓ Opportunity to make a real difference in customers' lives
✓ Supportive work environment focused on teamwork
✓ Training provided to enhance customer service skills
✓ Engagement in emergency assistance services

💡 Honest Take: This role is thrive in fast-paced environments but may not suit individuals seeking remote work or strict 9-5 hours.

Pros

✓ Direct impact on customers' lives
✓ Comprehensive training provided
✓ Team-oriented workplace culture
✓ Opportunities for personal growth

Cons

✗ In-person work required in Athlone
✗ Part-time hours may not provide stability
✗ Can be stressful during peak times
✗ Requires handling emergency situations

Best For: Ideal for those looking for a role where they can assist others and enjoy dynamic work challenges.

Watch Out: Be prepared for the emotional demands of dealing with emergencies and the need for quick problem-solving skills.

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What Customers Say

Workers appreciate the supportive culture but highlight the emotional challenges of dealing with emergencies regularly.

Expert Review

The role of Customer Service Advisor at AXA Assistance in Athlone offers impact customers' lives positively. With a focus on emergency vehicle and home assistance, employees are expected to deliver exceptional support in high-pressure situations.

Training is provided to equip advisors with the necessary skills, but that the position requires in-person attendance. This may limit flexibility for those seeking remote work options. The part-time hours can also lead to instability for individuals who need consistent income.

Employees report a supportive work environment, where teamwork and collaboration are encouraged. However, the emotional toll of handling emergencies can be significant, making it crucial for candidates to possess strong coping mechanisms. Overall, if you thrive in dynamic environments and are passionate about helping others, this role may be .

For more details, visit AXA's official job listing.