Technical Support Consultant

Core Group

Join iStore as a Technical Support Consultant, where you'll provide expert advice and Apple Authorised Repairs in a dynamic retail environment.

Last checked on June 10, 2026. We may earn a commission when you click through.

✓ Engaging work with cutting-edge technology ✓ Comprehensive training provided ✓ Strong company reputation

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Technical Support Consultant

Core Group

Updated 3 months ago

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Polokwane Full-Time

The Technical Support Consultant role at iStore offers a unique chance to engage with Apple products while supporting customers directly.

About this role

Join iStore as a Technical Support Consultant, where you'll provide expert advice and Apple Authorised Repairs in a dynamic retail environment.

About the Company

Core Group is Africa’s largest Apple Premium Reseller, offering a wide range of Apple products and services.

Key Highlights

✓ Full-time position at a reputable Apple retailer
✓ Opportunity to work with the latest Apple technology
✓ Involvement in customer service and technical support
✓ Training and development opportunities
✓ Dynamic work environment in a busy mall

💡 Honest Take: This role is ideal for tech-savvy individuals who enjoy problem-solving but may not suit those seeking a purely sales-focused position.

Pros

✓ Engaging work with cutting-edge technology
✓ Comprehensive training provided
✓ Strong company reputation
✓ Opportunities for career growth
✓ Customer-focused environment

Cons

✗ High-pressure retail environment
✗ May require evening and weekend shifts
✗ Potential for dealing with difficult customers
✗ Limited salary transparency
✗ Fast-paced, requiring quick problem-solving

Best For: Ideal for those who thrive in dynamic environments and enjoy helping others with tech-related queries.

Watch Out: Be prepared for a busy work schedule that may include irregular hours, especially during peak shopping times.

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What Customers Say

Employees appreciate the training and product exposure but note the high-pressure retail environment.

Expert Review

If you have a passion for Apple products, this role as a Technical Support Consultant at iStore might be a great fit. You'll provide customer support and technical advice, ensuring clients have a experience with their devices. The position demands a proactive attitude, as you will be troubleshooting issues on the spot.

Core Group places a strong emphasis on customer service, so expect to engage with a variety of clients. While the training provided equips you with necessary skills, the retail setting can be fast-paced, which may not suit everyone. Working in the Mall of the North means you'll be in a lively environment, often juggling multiple customer requests.

Salary details are not disclosed, so potential applicants might need to negotiate based on their experience. The role is well-suited for tech enthusiasts who enjoy direct customer interaction but could be challenging for those preferring a quieter work atmosphere. For more details, visit the official listing at Careers24.