Customer Service Representative

Aliaxis APAC

Join Aliaxis APAC as a Customer Service Representative to assist Distributor customers with orders, pricing, and delivery inquiries at their North Plympton site.

Last checked on June 10, 2026. We may earn a commission when you click through.

A good opportunity for those looking to start a career in customer service within a reputable company.

✓ Direct involvement with customer interactions ✓ Stable work environment at a known company ✓ Opportunity to develop communication skills

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Customer Service Representative

Aliaxis APAC

Updated 2 months ago

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Marion

A good opportunity for those looking to start a career in customer service within a reputable company.

About this role

Join Aliaxis APAC as a Customer Service Representative to assist Distributor customers with orders, pricing, and delivery inquiries at their North Plympton site.

About the Company

Aliaxis APAC is a leading provider of innovative solutions in the construction and industrial sectors, focusing on sustainable materials.

Key Highlights

✓ First point of contact for Distributor customers
✓ Process orders and handle pricing inquiries
✓ Support delivery enquiries and customer solutions

💡 Honest Take: This role offers a solid entry point into customer service but may lack flexibility with in-person requirements.

Pros

✓ Direct involvement with customer interactions
✓ Stable work environment at a known company
✓ Opportunity to develop communication skills

Cons

✗ Requires on-site presence at North Plympton
✗ Limited salary information available
✗ May involve high call volumes

Best For: This role is suited for those who thrive in a fast-paced, customer-oriented environment.

Watch Out: Be prepared for a busy workday with potential high call volumes and customer inquiries.

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What Customers Say

Employees appreciate the supportive work environment but note the demands of handling high call volumes.

Expert Review

The Customer Service Representative position at Aliaxis APAC provides an excellent opportunity for those looking to enter the customer service field. This role is based at their North Plympton site, and you'll be the first point of contact for Distributor customers, handling everything from order processing to pricing inquiries.

While the position offers valuable experience in customer interactions, it requires on-site attendance, which may not suit everyone. High call volumes can be expected, so strong communication skills and the ability to multitask are essential.

As part of a reputable company known for its commitment to sustainability, this role can offer a pathway to more advanced positions within the organisation. According to Aliaxis APAC's site, employees can benefit from a supportive work culture, although specific salary details remain undisclosed.

For those keen on developing their customer service skills in a structured environment, this could be a fulfilling role. Just keep in mind the potential challenges with call volume and the necessity of being on-site.