Customer Service Associate

Big Lots

Join Big Lots as a Customer Service Associate. Must be able to lift up to 50lbs and meet physical demands of the job.

Last checked on June 2, 2026. We may earn a commission when you click through.

The position offers a entry into retail for those willing to meet the physical demands.

✓ Daily walk-in interviews provide immediate opportunities ✓ Engaging customer service experience ✓ Potential for career advancement

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Customer Service Associate

Big Lots

Updated 2 months ago

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Philadelphia

The position offers a entry into retail for those willing to meet the physical demands.

About this role

Join Big Lots as a Customer Service Associate. Must be able to lift up to 50lbs and meet physical demands of the job.

About the Company

Big Lots is a retail company known for offering a wide range of discounted products, focusing on home goods, furniture, and groceries.

Key Highlights

✓ Walk-in interviews daily from 9am-4pm
✓ Opportunity to work in a fast-paced retail environment
✓ Hands-on role that involves physical activity
✓ Work with a diverse team and customer base
✓ Potential for growth within the company

💡 Honest Take: This role is enjoy physical work and customer interaction, but it may not be suitable for individuals with physical limitations.

Pros

✓ Daily walk-in interviews provide immediate opportunities
✓ Engaging customer service experience
✓ Potential for career advancement
✓ Flexible work hours
✓ Dynamic work environment

Cons

✗ Physically demanding tasks
✗ Limited salary information available
✗ Requires lifting heavy items
✗ Not suitable for remote work
✗ Fast-paced environment may be stressful for some

Best For: This position is for those looking to start a career in retail without prior experience.

Watch Out: Be prepared for a physically demanding role that requires lifting and moving merchandise regularly.

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What Customers Say

Workers report a fast-paced environment with opportunities for advancement, but some find the physical demands challenging.

Expert Review

This Customer Service Associate role at Big Lots is a hands-on position requiring employees to frequently lift up to 50lbs. With walk-in interviews daily from 9am to 4pm, it offers immediate job access for those ready to engage physically and mentally with customers.

The position emphasizes physical stamina and involves a variety of tasks including walking, standing, and repetitive lifting. Candidates should be aware that the job may be strenuous, which could deter some applicants who prefer less demanding work.

Big Lots is known for its commitment to customer service and team collaboration. Working in this role provides a chance to interact with a diverse customer base, which can enhance interpersonal skills and customer service experience. It's a great entry-level position for those looking to grow within the company.

However, specific salary details are not provided, which could impact long-term job satisfaction. Interested candidates should check Big Lots' official page for updates and further details on potential career growth opportunities.