Security Officer Customer Service Patrol

Allied Universal

Join Allied Universal as a Security Officer in Dallas, TX, where you'll monitor commercial real estate locations, conduct patrols, and provide excellent customer service.

Last checked on June 5, 2026. We may earn a commission when you click through.

Overall, the position offers a solid entry point into the security industry with good benefits and community engagement.

✓ Stable work environment ✓ Team-oriented culture ✓ Benefits package

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Security Officer Customer Service Patrol

Allied Universal

Updated 2 months ago

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Dallas On-site Full-Time

Overall, the position offers a solid entry point into the security industry with good benefits and community engagement.

About this role

Join Allied Universal as a Security Officer in Dallas, TX, where you'll monitor commercial real estate locations, conduct patrols, and provide excellent customer service.

About the Company

Allied Universal is North America's leading security and facility services company, dedicated to creating a positive impact in communities.

Key Highlights

✓ Full-time unarmed patrol position
✓ Competitive pay at $16.75/hour
✓ Benefits including medical, dental, and retirement plans
✓ Focus on customer service and community safety
✓ Opportunities for career growth

💡 Honest Take: This role is ideal for individuals seeking to start a career in security, but may not offer extensive growth for seasoned professionals.

Pros

✓ Stable work environment
✓ Team-oriented culture
✓ Benefits package
✓ Opportunities for advancement
✓ Flexible shifts

Cons

✗ Entry-level position may not suit experienced professionals
✗ May require long hours on foot
✗ Unarmed position may limit engagement options
✗ Shift work could disrupt work-life balance
✗ Customer service focus may not appeal to all

Best For: This role is well-suited for entry-level candidates who are team-oriented and community-minded.

Watch Out: Be prepared for potential long hours and the need for physical stamina during patrols.

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What Customers Say

Workers appreciate the team-oriented culture but note the physically demanding nature of the job.

Expert Review

Our editorial team found that the Security Officer position at Allied Universal is a great entry-level opportunity in Dallas. With a pay rate of $16.75 per hour, it provides a stable income for newcomers to the security field. The role emphasizes customer service, requiring officers to engage positively with clients and the public.

Allied Universal offers a comprehensive benefits package that includes medical, dental, and retirement savings plans. This can be particularly appealing for those seeking long-term employment. However, the unarmed nature of the position might not attract those looking for more action-oriented roles.

Potential candidates should consider that this role involves routine patrols and may require extended periods on foot, impacting work-life balance. The focus on customer service is critical, so individuals who prefer a more traditional security role with minimal interaction may want to look elsewhere. More detailed job insights can be found on Allied Universal's official page.