Team Leader Sales
Probe CX
Lead and manage a team of sales agents to ensure high-quality customer service and problem-solving on a daily basis.
Last checked on June 11, 2026. We may earn a commission when you click through.
Ideal for individuals with experience in sales and team management, but may not suit those who prefer remote work.
Ideal for individuals with experience in sales and team management, but may not suit those who prefer remote work.
About this role
Lead and manage a team of sales agents to ensure high-quality customer service and problem-solving on a daily basis.
About the Company
Probe CX is a leading provider of customer experience solutions, dedicated to enhancing client satisfaction through innovative strategies.
Key Highlights
- ✓ Manage day-to-day operations of sales agents
- ✓ Focus on delivering superior customer experiences
- ✓ Develop team skills and knowledge
- ✓ Problem-solving to maintain service levels
💡 Honest Take: This role demands strong leadership and a commitment to customer service, great fit for those passionate about team development.
Pros
- ✓ Hands-on management experience
- ✓ Opportunity to develop a skilled team
- ✓ Focus on customer satisfaction
Cons
- ✗ On-site work only
- ✗ High-pressure environment
- ✗ Requires strong problem-solving skills
Best For: Ideal for those with a background in sales management and a passion for customer service.
Watch Out: Be prepared for a demanding role with high expectations for team performance.
You'll be redirected to ph.talent.com
What Customers Say
Current employees praise the supportive team environment but note the challenges of high expectations and the need for strong leadership skills.
Expert Review
In the role of Team Leader Sales at Probe CX, you will be responsible for managing daily operations of a sales team in Quezon City. This position is not for the faint-hearted; it requires a strong leader who can inspire a team to meet ambitious service level targets.
Daily tasks include overseeing team dynamics, resolving operational issues, and ensuring that agents are well-trained and equipped to provide excellent customer service. The emphasis is on developing a knowledgeable team that can handle customer inquiries effectively.
While the role offers great opportunities for professional growth, candidates should be aware that it demands a commitment to being on-site, which may not suit everyone, especially those seeking flexible work arrangements. The high-pressure environment can also be challenging for some.
Overall, this position is a solid opportunity for individuals looking to step into a leadership role within the customer service sector. For further information, visit Probe CX's page.
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