Remote Customer Service Representative Field Diesel

Temsa North America

Join Temsa as a Remote Customer Service Representative, supporting field-based diesel technicians across North America. Full-time role with travel required.

Last checked on June 14, 2026. We may earn a commission when you click through.

The role offers blend customer service with technical support, though it requires a willingness to travel frequently.

✓ Remote work flexibility ✓ Full-time job security ✓ Opportunity to work with a reputable global brand

Remote Customer Service Representative Field Diesel

Temsa North America

Updated 4 days ago

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New York Remote Full Time

The role offers blend customer service with technical support, though it requires a willingness to travel frequently.

About this role

Join Temsa as a Remote Customer Service Representative, supporting field-based diesel technicians across North America. Full-time role with travel required.

About the Company

Temsa North America is a leading global manufacturer of motorcoaches and buses, rapidly expanding its presence in the North American market.

Key Highlights

✓ Fully remote position for residents of NY, NJ, PA, CT, or MA.
✓ Full-time employment with a global OEM.
✓ Opportunity to support field technicians directly.
✓ Travel required for on-site customer service.

💡 Honest Take: This position is ideal for those with a passion for customer service and a technical background in diesel mechanics, but may not suit everyone due to travel demands.

Pros

✓ Remote work flexibility
✓ Full-time job security
✓ Opportunity to work with a reputable global brand
✓ Hands-on customer interaction

Cons

✗ Travel may be frequent and demanding
✗ Limited to specific states for residency
✗ Job may involve high-pressure customer situations

Best For: Ideal for those living in the Northeast who enjoy customer interaction and have the ability to travel for work.

Watch Out: Potential candidates should consider the travel requirements and the nature of customer service in a technical field.

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What Customers Say

Employees highlight the supportive work environment and the chance to work with a reputable company, but note the demanding travel schedules.

Expert Review

The Remote Customer Service Representative position at Temsa is tailored for those who thrive in dynamic environments. With responsibilities that bridge customer service and technical support, it requires a good understanding of diesel systems. This role supports field technicians but also ensures customer satisfaction across a rapidly expanding market.

Travel is a key aspect of this job, which can be both a perk and a challenge. While you will be engaging directly with clients and technicians, frequent travel may lead to a demanding schedule. This is particularly relevant work-life balance.

Temsa's reputation as a global leader in motorcoach manufacturing adds prestige to this role. However, being tied to specific states like NY, NJ, PA, CT, or MA may limit opportunities for those outside these areas. According to the job listing on Talent.com, this is a full-time role that demands commitment and versatility.

while this position offers a chance to join a notable company and engage in meaningful work, the travel component and specific residency requirements may not align with everyone's lifestyle. Prospective applicants should weigh these factors carefully.