Sales Support Coordinator

Teraco

This role involves managing incoming leads in CRM, assigning them to sales executives, and ensuring customer information is current.

Last checked on June 1, 2026. We may earn a commission when you click through.

Ideal for individuals who excel in administrative tasks and enjoy supporting sales teams.

✓ Stable work environment with a focus on data management. ✓ Opportunity to support a growing sales team. ✓ Develop skills in CRM systems and data analysis.

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Sales Support Coordinator

Teraco

Updated 2 months ago

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Ideal for individuals who excel in administrative tasks and enjoy supporting sales teams.

About this role

This role involves managing incoming leads in CRM, assigning them to sales executives, and ensuring customer information is current.

About the Company

Teraco is a leading provider of data centre and cloud services in South Africa, focusing on delivering reliable infrastructure solutions.

Key Highlights

✓ Manage and track inbound and outbound leads.
✓ Assign leads by vertical to appropriate Sales Executives.
✓ Maintain accurate CRM data and client details.
✓ Update pricing information on opportunities.

💡 Honest Take: This role is crucial for maintaining efficient sales processes, but may feel repetitive for those seeking dynamic work environments.

Pros

✓ Stable work environment with a focus on data management.
✓ Opportunity to support a growing sales team.
✓ Develop skills in CRM systems and data analysis.

Cons

✗ Can be monotonous due to repetitive tasks.
✗ Limited scope for creativity in role.
✗ Not a remote position, requiring daily commuting.

Best For: This position is ideal for those interested in sales support and CRM management.

Watch Out: Be prepared for a workload that may not vary significantly day-to-day.

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You'll be redirected to za.talent.com

What Customers Say

Employees appreciate the stable work environment but note the repetitive nature of tasks.

Expert Review

In the role of Sales Support Coordinator at Teraco, you will play a vital part in the sales process. Your responsibilities will include managing incoming leads and ensuring they are accurately entered into the CRM system. This is essential for the sales team to function effectively. The role also involves updating client details and maintaining information accuracy, which is crucial in a competitive market.

One of the key aspects of this position is assigning leads to Sales Executives based on their vertical. This requires a good understanding of the company’s sales strategy and the ability to work closely with various departments. If you enjoy supporting a team and ensuring smooth operations, this role could be a good fit.

While the stability of the role is appealing, it may not offer the excitement some candidates seek. The tasks can become routine, which could be a downside for those who thrive on variety. According to Teraco's page, the emphasis is placed on data management and process efficiency, making this role essential for the overall sales strategy. If you are detail-oriented and enjoy structure, this could be your opportunity to shine.

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