Customer Service Advisor

Uniquely

Join a busy contact centre team in Dundalk as an Inbound Customer Service Advisor, providing excellent customer service and handling queries.

Last checked on June 14, 2026. We may earn a commission when you click through.

This position offers a solid starting salary and a range of benefits, good fit for entry-level candidates in customer service.

✓ Competitive salary for entry-level roles ✓ Comprehensive benefits package ✓ Dynamic work environment

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Customer Service Advisor

Uniquely

Updated 2 months ago

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Drogheda On-site €28.8k/yr Full-Time

This position offers a solid starting salary and a range of benefits, good fit for entry-level candidates in customer service.

About this role

Join a busy contact centre team in Dundalk as an Inbound Customer Service Advisor, providing excellent customer service and handling queries.

About the Company

Uniquely is dedicated to delivering exceptional customer experiences through a motivated and friendly team.

Key Highlights

✓ Full-time position with a salary of €28,762.50 annually
✓ Opportunity to work in a dynamic contact centre environment
✓ Focus on delivering high-quality customer service
✓ Engagement in team performance targets
✓ Additional benefits including wellness programs and company pension

💡 Honest Take: This role suits those who enjoy direct customer interaction and thrive in a fast-paced environment, but may not appeal to individuals seeking remote work.

Pros

✓ Competitive salary for entry-level roles
✓ Comprehensive benefits package
✓ Dynamic work environment
✓ Focus on customer satisfaction
✓ Supportive team culture

Cons

✗ Onsite work only, no remote options
✗ High call volume can be stressful
✗ Targets can be challenging
✗ Limited career progression opportunities initially
✗ May involve weekend shifts

Best For: This role is suited for friendly, motivated individuals who excel in communication and problem-solving.

Watch Out: Be prepared for a fast-paced work environment with the need to meet performance targets and handle a high volume of calls.

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What Customers Say

Employees appreciate the supportive team environment but note the challenge of high call volumes and performance targets.

Expert Review

The Customer Service Advisor role at Uniquely offers a full-time opportunity in Dundalk, with an annual salary of €28,762.50. This position is primarily focused on providing top-notch customer service and supports multiple communication channels. Employees will be responsible for resolving customer inquiries and updating records with precision.

While the salary is competitive for entry-level roles, potential applicants should be aware that the job involves onsite work only. The fast-paced nature of the contact centre means handling a high volume of calls, which can be stressful. Prospective candidates looking for remote work might need to reconsider, as this role requires a presence in the office.

In terms of benefits, Uniquely provides a range of perks, including a company pension, wellness programs, and additional leave options. This makes the position appealing to those who value job security and work-life balance. However, the role does come with performance targets that can be demanding, especially for newcomers.

Overall, this position is those eager to enter the customer service field and offers a supportive team environment. Interested candidates can learn more through the official listing at Indeed.