Customer Service Representative

Teleperformance Global Services

Join Teleperformance Global Services as a Customer Service Representative with a salary of up to 21,000 EGP/month and the option to work from home after probation.

Last checked on June 13, 2026. We may earn a commission when you click through.

Overall, this role offers a promising career path in customer service with excellent financial incentives.

✓ Attractive salary package ✓ Strong health insurance coverage ✓ Flexible work options after probation

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Customer Service Representative

Teleperformance Global Services

Updated 2 months ago

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Overall, this role offers a promising career path in customer service with excellent financial incentives.

About this role

Join Teleperformance Global Services as a Customer Service Representative with a salary of up to 21,000 EGP/month and the option to work from home after probation.

About the Company

Teleperformance Global Services is a leading global provider of outsourcing services, specializing in customer experience management.

Key Highlights

✓ Net salary up to 21,000 EGP/month
✓ Work From Home option after onboarding
✓ Comprehensive Social and Medical Insurance
✓ Free Gym access for employees
✓ Performance-based KPI rewards

💡 Honest Take: This position provides a solid salary and benefits, but may not be suitable for those seeking immediate remote work opportunities.

Pros

✓ Attractive salary package
✓ Strong health insurance coverage
✓ Flexible work options after probation
✓ Opportunities for career advancement
✓ Wellness benefits like gym access

Cons

✗ Initial requirement to work on-site during probation
✗ Performance metrics may create pressure
✗ Limited work-from-home flexibility initially
✗ Requires B2+ English proficiency
✗ Potentially variable work hours

Best For: This role suits motivated individuals who are comfortable communicating in English and are seeking a stable job with growth potential.

Watch Out: Candidates should be prepared for an in-person onboarding process before transitioning to remote work.

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What Customers Say

Workers appreciate the salary and benefits but express concerns about the pressure from performance metrics.

Expert Review

The role of Customer Service Representative at Teleperformance Global Services offers a competitive salary of up to 21,000 EGP/month, which includes performance bonuses. This financial incentive is attractive for job seekers in the customer service sector looking for stability. the company provides comprehensive health insurance, covering up to 400,000 EGP, which is a significant benefit in the current job market.

Flexibility is a key feature, as employees can transition to a Work From Home model after the initial onboarding period. This setup caters to those who prefer a home-based work environment, although the requirement for onsite presence during the probation period could deter some candidates.

Our team found that the company emphasizes wellness, providing free gym access — that supports employee health. However, that performance metrics can introduce pressure, especially for new hires adjusting to the role. The requirement of a B2+ English level can also limit the applicant pool.

this position is particularly well-suited for those eager to build a stable career in customer service with a reputable organization. If you're looking for an immediate remote role, this may not be the right fit initially, but the long-term benefits and career progression opportunities are promising. For further details, visit the official listing here.