Customer Service Agent

Excel Aviation

Join Ryanair as a Customer Service Agent, providing vibrant support to enhance every passenger's journey.

Last checked on June 10, 2026. We may earn a commission when you click through.

If you enjoy helping people and want to be part of a major airline, this could be a great fit for you.

✓ Engaging work environment ✓ Opportunities for career advancement ✓ Experience in a fast-paced airline setting

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Customer Service Agent

Excel Aviation

Updated 2 months ago

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You'll be redirected to ie.talent.com

County Dublin

If you enjoy helping people and want to be part of a major airline, this could be a great fit for you.

About this role

Join Ryanair as a Customer Service Agent, providing vibrant support to enhance every passenger's journey.

About the Company

Excel Aviation is a dynamic recruitment agency specialising in the aviation sector.

Key Highlights

✓ Opportunity to work with a leading airline
✓ Enhance customer experiences in a fast-paced environment
✓ Support a vibrant team focused on passenger satisfaction
✓ Training and development opportunities available

💡 Honest Take: This role is thrive on customer interaction and are looking for a vibrant workplace.

Pros

✓ Engaging work environment
✓ Opportunities for career advancement
✓ Experience in a fast-paced airline setting
✓ Supportive team culture

Cons

✗ Potentially high-stress situations during busy periods
✗ Shift work may affect work-life balance
✗ Limited salary transparency provided

Best For: This position is for those who are energetic and enjoy interacting with customers from diverse backgrounds.

Watch Out: Be prepared for busy shifts and the need to handle customer complaints effectively.

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You'll be redirected to ie.talent.com

What Customers Say

Employees appreciate the dynamic work environment but note the challenges of shift work and busy periods.

Expert Review

The role of Customer Service Agent at Ryanair offers a unique opportunity for those passionate about customer interaction. Excel Aviation highlights the importance of a vibrant team atmosphere, where every team member contributes to enhancing passenger experiences. This position demands exceptional customer service skills but also the ability to thrive under pressure during peak travel times.

While the job presents a chance to grow within a leading airline, potential candidates should be aware that the role may involve irregular hours and shift work, which could impact personal life. The company does not disclose specific salary ranges, making it essential for applicants to inquire during the interview process.

According to the job listing on Talent.com, this role is located in County Dublin, providing a convenient base for those living in the area. If you are looking for a dynamic environment where you can develop your customer service skills, this job could be a stepping stone in your career within aviation. The recruitment process appears but applicants should prepare for a fast-paced interview process that reflects the nature of the airline industry.