Behavioral Health Care Coordinator

Kaiser Permanente

Join Kaiser Permanente as a Quest Integration Care Coordinator, where you will support integrated behavioral and medical care through telephonic assessments and individualized care plans.

Last checked on September 25, 2026. We may earn a commission when you click through.

✓ Opportunity to work with a multidisciplinary team ✓ Integration of technology in care coordination ✓ Focus on improving member experience

Behavioral Health Care Coordinator

Kaiser Permanente

Updated 2 hours ago

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Pittsburgh

This position is ideal for tech-savvy social workers looking to blend traditional care with modern digital tools. However, it may not suit those preferring a more hands-on, personal approach to patient interaction.

About this role

Join Kaiser Permanente as a Quest Integration Care Coordinator, where you will support integrated behavioral and medical care through telephonic assessments and individualized care plans.

About the Company

Kaiser Permanente is a leading healthcare provider in the U.S., known for its integrated care model and focus on wellness.

Key Highlights

✓ Conduct telephonic and virtual assessments
✓ Develop individualized care plans
✓ Coordinate services across multiple providers
✓ Leverage digital platforms for tracking outcomes
✓ Collaborate with a multidisciplinary team

💡 Honest Take: While the role emphasizes technology integration, the fast-paced environment might be overwhelming for those used to traditional care settings. Expect a focus on metrics and outcomes that may prioritize efficiency over personal touch.

Pros

✓ Opportunity to work with a multidisciplinary team
✓ Integration of technology in care coordination
✓ Focus on improving member experience
✓ Potential for professional growth in a respected organization

Cons

✗ Fast-paced environment may be stressful
✗ Focus on metrics could overshadow personal interactions
✗ Limited salary transparency

Best For: Social workers and care coordinators looking to innovate within the healthcare space while supporting patients holistically.

Watch Out: The role may require navigating complex digital systems, which can be challenging without prior experience in tech-enabled healthcare environments.

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What Customers Say

Employee feedback highlights the supportive team environment but notes the stress of managing multiple digital tools and metrics.

Expert Review

At Kaiser Permanente, the Behavioral Health Care Coordinator role emphasizes blending care coordination with technology. This means applicants should be proficient with digital platforms and have a strong understanding of integrated healthcare practices. The job involves not just assessing patients but also actively managing their care across various providers.

The position about individual patient interactions; it's also about ensuring efficient communication among all stakeholders involved in patient care. This fast-paced environment may appeal to those who thrive on dynamic workflows, but it can be for those who prefer a more traditional, slower-paced approach. Compensation details aren't disclosed, which can be a red flag for potential applicants.

For candidates seeking clear expectations about salary and benefits, this lack of transparency might be concerning. Overall, if you enjoy working with technology and are adaptable, this role could be a good fit, but be prepared for a demanding environment that prioritizes efficiency.