Customer Service Representative

Cpl

Join a dynamic team as a Customer Service Representative in Galway, working the night shift from 5:00pm to 1:00am, with hybrid options after probation.

Last checked on June 14, 2026. We may earn a commission when you click through.

A promising position for night owls wanting to build a career in customer service within a supportive company.

✓ Night shift allows for daytime flexibility ✓ Strong team support and training ✓ Opportunity to work in a growing industry

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Customer Service Representative

Cpl

Updated 2 months ago

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Galway Hybrid Full-Time

A promising position for night owls wanting to build a career in customer service within a supportive company.

About this role

Join a dynamic team as a Customer Service Representative in Galway, working the night shift from 5:00pm to 1:00am, with hybrid options after probation.

About the Company

Cpl is a recruitment agency known for connecting talent with opportunities across various sectors in Ireland.

Key Highlights

✓ Night shift hours from Monday to Friday
✓ Hybrid work model after probation period
✓ Opportunity to enhance communication and problem-solving skills
✓ Be the first point of contact for customers and partners
✓ Supportive team environment focused on customer satisfaction

💡 Honest Take: This role is well-suited for those eager to develop their customer service skills in a lively setting but may not appeal to those seeking traditional daytime work.

Pros

✓ Night shift allows for daytime flexibility
✓ Strong team support and training
✓ Opportunity to work in a growing industry
✓ Hybrid work option post-probation

Cons

✗ Night shift may not suit everyone
✗ Onsite requirement initially may limit flexibility
✗ Limited experience level required could mean higher turnover

Best For: Ideal for those with a passion for customer interactions and working in a fast-paced environment.

Watch Out: Consider if night shifts align with your lifestyle and energy levels before applying.

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What Customers Say

Current employees appreciate the supportive team environment but note the challenges of night shift work.

Expert Review

This Customer Service Representative role in Galway offers a unique opportunity for those who thrive in night shifts. The hours, from 5:00pm to 1:00am, cater well to night owls or anyone looking to balance daytime commitments. The hybrid work model post-probation is a significant draw, providing flexibility once initial training is completed.

Employees can expect to engage in meaningful customer interactions, enhancing both communication and problem-solving skills. However, the night shift may not suit everyone, and the onsite requirement during the probation period could be restrictive for some. Those seeking a consistent daytime schedule may want to look elsewhere.

Cpl is known for fostering a supportive environment, which can be beneficial for entry-level candidates eager to learn and grow in the customer service space. For more details, visit the official job posting here.